Omni Desk: The Hotel Reception AI with Native PMS Integration
Revolutionize your customer communication with j-AIme.fr
Omni Desk is an artificial intelligence solution for hospitality that natively integrates with PMS via API (MisterBooking, Mews, Opera) to automate 70% of email and instant messaging responses.
Who is j-Aime.fr?
j-Aime.fr is a French company specialized in artificial intelligence applied to the hospitality sector. We develop innovative solutions that enable hoteliers to modernize their customer communication while preserving the quality of service that makes their reputation. Our mission: democratize AI in hospitality so that every establishment, regardless of size, can benefit from the latest technological innovations.
Mission
Democratize AI in hospitality to improve customer experience while optimizing operations.
Vision
Become the French leader in specialized AI solutions for the hotel sector.
Values
Innovation, excellence, ethics and proximity with our hotel clients.
Omni Desk: Our Flagship Solution
Specialized AI that transforms your customer communication
Intelligent Automation
AI-based personalized automatic responses, adapted to the context of each customer request.
PMS Integration
Compatible with all existing PMS systems, notably MisterBooking for perfect integration.
Productivity Gain
Save up to 15 hours per week and improve customer satisfaction by 25%.
Why choose j-Aime.fr?
Le problème des Chatbots standards
Technologie limitée
Utilisent souvent le "Screen Scraping" pour lire votre PMS. C'est lent, fragile et source d'erreurs de réservation.
Simples Messagers
Se contentent de répondre aux questions basiques sans pouvoir modifier une réservation ou vérifier un paiement.
Manque d'Expertise
Solutions tech génériques, souvent mal adaptées aux réalités opérationnelles d'une réception d'hôtel.
La différence Omni Desk : Deep Tech & Native
Intégration API Native (Bi-directionnelle)
Nous sommes la seule IA connectée en "cœur de système" avec MisterBooking, Mews et Opera. Résultat : Disponibilités temps réel garanties à 100% et action directe sur le dossier client.
IA Hôtelière Contextuelle
Conçue par des hôteliers, notre IA comprend les nuances ("chambre calme", "check-in tardif") et personnalise la réponse selon l'historique client réel.
Véritable Agent Autonome
Plus qu'un chatbot : Omni Desk exécute des tâches complexes (envoi de lien de paiement, modification de dates) sans intervention humaine.
Sécurité & Stabilité
Pas de rupture de service liée aux mises à jour du PMS. Connexion certifiée et sécurisée (RGPD France).
saved per week*
customer satisfaction improvement*
error reduction*
Availability*
*based on 100 emails per week
Created by a Hotelier, for Hoteliers
OmniDesk wasn't born in a web agency, but at a hotel reception. Hervé Debbah, its founder, possesses a rare dual expertise that makes all the difference:
- 13 Years Hotel Owner: President of VIP Paris Yacht Hotel & Spa (24 cabins, Paris). He knows the field reality: check-in stress, no-shows and administrative overload.
- AI Pioneer (since 1982): AI & Image Processing Master degree (UPMC), well before the current trend. Deep technical mastery ensuring a robust and secure solution.
"I created OmniDesk because no market solution could actually modify a reservation in my PMS without human intervention. I wanted to free my teams so they could focus on guests, not screens."
Profitability Simulator: How Much Does Manual Management Cost?
The financial impact of email management is often underestimated. Our hotel ROI calculator is based on average market data:
- • Average time per email: 4 to 7 minutes
- • Loaded hourly cost receptionist: ~€25/hour
- • Manual error rate: 15% (oversight, mistake, delay)
Move the sliders below to estimate your annual savings with Omni Desk AI.
Profitability Simulator: How Much Does Manual Management Cost?
Estimate your savings with j'Aime
Our Plans
Choose the solution that fits your needs
Starter
with annual commitment
- 400 messages/month
- Email only
- 2 languages (French and English)
- Standard AI
- 1 PMS (MisterBooking)
- 1 hotel
- Email support (48h)
- Online training
- Basic dashboard
- 30-day trial
Professional
with annual commitment
- 1500 messages/month
- Email + Chatbot
- 5 languages supported
- Advanced AI
- 1 PMS (MisterBooking)
- 1 hotel
- Email + chat support (24h)
- Online training
- Advanced dashboard
- Communication analysis with reports
- Sales opportunity detection
- 30-day trial
Enterprise
with annual commitment
- 3000 messages/month
- Email + Chatbot + WhatsApp + Messenger
- 30 languages supported
- Premium AI
- 3 PMS (custom)
- 5 hotels
- Priority support (24h)
- Personalized training
- Customizable dashboard
- Advanced communication analysis
- AI with continuous learning
- 60-day trial
Enterprise+
- Unlimited messages
- All channels (Email + WhatsApp + Messenger + Chatbot + SMS)
- Unlimited multilingual support (132 languages)
- Custom AI with continuous learning
- Multiple and customized PMS integrations
- Unlimited properties (10+ hotels)
- Dedicated 24/7 support with account manager
- Personalized on-site training
- Fully customizable dashboard
- Complete API for third-party integrations
- Advanced predictive analytics with BI
- Enhanced GDPR compliance + security audit
- 99.9% SLA guaranteed
- 90-day trial
Integration with your existing system
Omni Desk integrates perfectly with your PMS
MisterBooking
Preferred native integration
Mews
Compatible via API
Opera PMS
Compatible via API
Protel
Compatible via API
API
For any other PMS, contact us
How does Omni Desk work?
A simple and efficient 4-step process
Automatic reception
Omni Desk monitors your mailbox and automatically detects new customer messages requiring a response.
Intelligent analysis
Our AI analyzes the message content, identifies the request type and consults your PMS to obtain necessary information.
Personalized generation
Accurate responses adapted to your establishment are automatically created, respecting your tone and style.
Validation and sending
You validate responses before sending or activate automatic mode for 100% autonomous management.
Ready to transform your customer communication?
Join the hoteliers who have already chosen innovation with j-AIme.fr
Exclusive pilot program: only 10 spots available
Frequently Asked Questions
Quickly find answers to your questions
Contact Us
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